Window Screens

FAQ's

Mirage is committed to helping you find the right screen solution for your home or unique outdoor space. Our FAQ should answer most of your questions, but if not, your local authorized Mirage dealer can provide a free consultation. For the authorized Mirage Dealer near you, visit our Dealer Locator

 

What is a Mirage Retractable Screen?

For those not familiar with retractable screens, they are insect screens that disappear into a compact housing that doesn’t interfere with window or door functioning. You only have a screen for your door/window when you need it. The screen is extended from the housing and kept in place by a magnetic latch that easily retracts with the aid of a spring-loaded roller tube inside the unit housing. Homeowners often prefer this type of screen, even with more traditional slider doors and windows, because they interfere the least with views of the landscaping details or vistas through windows and doors. During a screen consultation, your authorized Mirage Dealer can show you a table top model so you can envision how it will work for your specific application. View our photo gallery.

How durable is the Mirage Retractable Screen?

The majority of the feedback we receive from our network of Mirage dealers is how ‘durable’ Mirage Retractable Screens are. Mirage operates virtually service call free day after day, year after year. Mirage Screens do not have the problems associated with mediocre or flimsy quality brand retractable screens. Mirage window screens are built to last ~ learn more.

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Can a Mirage Retractable screen work on my window?

Yes! Mirage Retractable Screens can be made to fit almost any window application. For larger openings, Mirage offers a motorized screen solution as wide as 25 feet and as high as 16 feet in a single unit, or as small as 3 feet by 3 feet. Ask your authorized Mirage Dealer for further details on our automated screen solutions at the touch of a button!

There are so many retractable screens on the market – why should I choose Mirage?

We’re not going to fill your head with a list of gimmick-like reasons why Mirage is better – in a side-by-side comparison, our product quality speaks for itself. Not all retractable screens in the marketplace are alike – we recommend you shop and compare product offerings to ensure you’re getting the right screen solution for your home. You should also pay close to attention when choosing a screen specialist for your home. Here’s a few important questions to ask. Here's a few important questions to ask.

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How much does it cost?

Mirage Retractable Screens are very competitively priced without sacrificing quality, a high level of customer service or skilled installation. Because each screen application is unique and custom made to fit, your authorized Mirage Dealer will need to ask you a few questions about your screen solution before providing a *quote over the phone. Yes, over the phone!
*Please note that some screen solutions may require a visit to your home before a quote can be provided.

Can a Mirage Screen be re-screened.

Yes. Just give your local authorized Mirage dealer a call to arrange an appointment with you.

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Will a Mirage Retractable Screen reduce my air conditioning bill?

Yes! A Mirage Screen will increase the flow of fresh air into the home – a natural cooling solution is the most energy efficient method. A better ventilated home will not only cut energy bills but also will feel more comfortable.

How easy are Mirage Retractable Screens to clean and take care of?

What appeals most to homeowners about Mirage Screens is the low maintenance. At least once a year, we recommend that you clean and clear the tracks for the retractable screen. It is also recommended that you fully extend the screen mesh material and vacuum the housing for any accumulated dirt or debris. After the tracks have been cleared and cleaned, liberally lubricate both top and bottom tracks and plastic guides with Mirage Silicone spray lubricant (ask your Mirage dealer). Screens should be kept free of holes and be completely intact. Periodically inspect screens for cuts, scratches, or holes. Repair or replace damaged screens.
With these simple maintenance procedures, you will be amazed how smoothly and easily your Mirage Screen continues to operate and how well Mirage sustains its appearance.

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Can a Mirage Retractable Screen provide solar protection and reduce glare on my TV?

We offer a number of solar protection solutions for your home whether you’re after a sunscreen solution for a window, or would like to build in some ‘automated’ comfort that will shade an outdoor space, an authorized Mirage Dealer can assess your screen requirements. Our network of Mirage dealers enjoy solving these types of problems by providing a quality product that will make your home more livable and comfortable.

Will a Mirage Retractable Screen stay closed if a pet or child brushes up against it?

Mirage offers a secure latch system called, Super Magnet, that is 3 times stronger than what is offered by our competitors. You can be assured that your Mirage Screen will remain closed! Mirage Super Magnets are also anti-corrosive, no more rust and no other screen provider has it.

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What colors do you have available?

Mirage Retractable Screens offers a world of colors. Your authorized Mirage dealer can help you choose a color that matches your entry way décor. We can also offer a unique custom color match program.

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Does Mirage Retractable Screens slam shut?

No. Mirage Retractable Screens do not slam shut any longer. Mirage now comes with the ability to adjust screen tension while maintaining its performance. One screen provider, fairly new to the industry, promotes a slow door closer similar to the one Mirage and other major screen providers used to offer. Several years ago, it was taken off the market. Why? It was ruining the integrity of the screens. After a period of time, the screen would no longer retract all the way, end caps were falling off and fluids were leaking. To top it off, the screen mesh has to be replaced more frequently. This is simply not a good solution.

Whether you want a highly tensioned screen to resist wind or a loose tension for a very reduced door slam or any tension in between, your authorized Mirage dealer can install your screen to open and close exactly as you choose. Your screen mesh stays more taut, your screen mesh lasts longer and you will be very pleased with this solution.

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How are Mirage Retractable Screens installed?

Because every Mirage Screen is custom made for an application, Mirage is a professionally installed screen system. In the case of an in-swing window application, the screen will either be installed inside the window frame or outside on the window's trim. For out-swing window, the screen will be installed inside of the home. Your authorized Mirage dealer will brief you on further details during your free screen consultation.

How long does it take to install a Mirage Retractable Screen?

Depending upon the type of application, installation requires approximately 1 to 2 hours.

What sort of warranty do you offer for Mirage Retractable Screens?

Mirage offers a one year warranty on parts and labour and a limited lifetime warranty on all parts (screen mesh and speed reducer product specifically excluded) under normal wear and tear. Ask your authorized Mirage Dealer for further details.

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